Documents and Fees

Terms and Conditions

Application Forms

Transact Online User Manual

  • Security

    Transact Pro ensures security of Transact Online through constant development and monitoring of its electronic channels. However, no less important is to take care of safety of the computer and adhere to the principles of financial safety on the web by the user himself or herself:

    • keep username and password secret, store the means of authentication at a location accessible to the user only;
    • use of anti-viruses and security software;
    • avoid disclosure of details necessary for use of electronic services. It is important to keep in mind that Transact Pro will never ask you to e-mail or disclose by phone data such as Transact Online password or codes from the code card or security token.
  • Basic Principles on the Use of Transact Online

    In Transact Online you can select operations by clicking on the desired menu.

    Unlike with regular browsers, you cannot use the Back, Forward or Refresh (Reload) buttons, all orders must be given from menus.

    All users, who have been inactive (have not performed any activities on the Transact Online) for 5 minutes, are logged out from the system. The alert box will be displayed, informing the user on period of time, after which the session will be terminated. After the alert box opens the user can choose option to continue the session by pressing “Logout”. If no action is taken during time period given, the user will be required to re-log in the Transact Online to continue.

    We recommend avoiding lengthy pauses when entering information.

    If a technical error occurs and your Transact Online session has been erroneously closed, you can re-log in the Transact Online system right away and continue your work.

    To stop working in Transact Online, click "Exit" on the right top of the page. This must be always done to stop using Transact Online.

  • How to log in?

    • 1. Open Transact Online website
    • 2. Use the relevant fields to enter your User ID and the permanent password.
      User ID consists of “u” character and 8 digits and is assigned to each user during registration process in the Transact Online system. During the registration process, the user also chooses permanent password.
    • 3. Depending on type of services you have requested from Transact Pro, you may also be required to enter 6-digit code from the code card or digipass in the additional field that will be displayed.
    • 4. Press "Sign-in".

  • Registration in the Transact Online system

    Transact Online allows you to access the information relating to all your registered accounts and cards. In order to start working with Transact Online system you have to complete straightforward registration process during your first log-in attempt.

    For registration in the Transact Online system you will need information, contained in the PIN-envelope issued to you.

    For registration in the Transact Online system:

    • 1. Open Transact Online website
    • 2. Enter in the User ID field the 8-digit account number, which you will find on the front side of the PIN-envelope.
    • 3. Enter in the Password field the password, which you will find under “Password” label inside of the PIN-envelope.
    • 4. Press "Sign-in".

    On the next page you will able to see your User ID and you will be offered to enter the new password for the access to the system (you may use the same password, which you used for registration in the system). IMPORTANT! Once the registration is complete, you will be able to access the Transact Online only by using your User ID and the password you have entered. The password can always be changed in the future if needed.

Fees & Charges

DMAX MasterCard / TLC MasterCard

Previous versions